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  • See what others are saying about Always Plumbing & Heating

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    COULD NOT RECOMMEND THIS COMPANY MORE

    “As a Property Manager, we only deal with the best companies and Always Plumbing & Heating always meets the grade. Their invoicing system is second to none, the pricing is always up-front and transparent and their service tech and admin office are a joy to deal with. Could not recommend this company more.”

     

    COMPLETED IN A TIMELY AND PROFESSIONAL MANNER

    “Christian and Justin came in today to repair my laundry drain. They also made some other repairs recommended, such as outdated plumbing lines and a malfunctioning valve for one of my toilets. The work was completed in a timely and professional manner. They were friendly, and even my dog liked them.”

     

    PROMPT AND EFFICIENT

    “I woke up in the morning to the sound of running water in my basement. When I investigated I found the hot water tank was leaking. After shutting off the water and draining the lines and tank as best I could, I called Kerry at Always Plumbing who told me that someone would be over between 8:30 and 10:30. The plumbers arrived at 8:15! I could not ask for better service, Christian and Justin were courteous, prompt and efficient. I’d highly recommend Always!”

     

    I WOULDN’T RECOMMEND ANY OTHER COMPANY!

    “Our hot water tank went on the fritz on a Saturday night and we called Always at 11:00 pm at night and we were able to get an appointment on a Sunday! At 10:00 a.m. Brandon showed up at 9:30 and was very professional and he even took his shoes off –  when ATCO didn’t. He had drop cloths throughout my house to protect my dark wood floors and he was very informative, knowledgeable and thorough. Before he did anything he explained the job to us and quoted us the pricing. He installed a new hot water tank in less than 2 hours and before he left he had an added bonus!!!! He told us the hoses to our washing machine were expired and if they burst at the crimps and caused our basement to flood our insurance company wouldn’t cover us. The insurance company would look at the expiry date on the hoses. (I never knew this) So peace of mind we had him replace those hoses for only 99 dollars and they are lifetime hoses!!! We definitely recommend Always Plumbing and Heating for any job in your home!!! We will be calling back and asking for Brandon for other plumbing jobs in the future for sure. I wouldn’t recommend any other company!!!!”

     

    UP-FRONT PRICING, EXCELLENT COMMUNICATION

    “Hot water tank stopped working one night – they were out the next morning, got it replaced for an excellent price. Quality tank with a 9 year warranty against leaks. Very straightforward, up-front pricing, excellent communication with both the two skilled, funny plumbers and the main office. They even end with a walk-through of your home to point out any unrelated issues to be aware of, like the fact that our washing machine hoses are getting close to 5 years old – did you know insurance won’t cover rubber hoses older than that if they fail? I didn’t! The whole appointment took maybe 2.5 hours start to finish, they left everything clean, just a great, effortless process. Thanks guys!”

     

    SOLVED THE PROBLEM

    “The plumber on call arrived very quickly to a plumbing emergency (a burst pipe). He solved the problem and explained what caused it.”

     

    A BREATH OF FRESH AIR

    “Why can’t every company operate like Always Plumbing? We have had them out on several occasions to replace and maintain equipment. From the moment you call in, to the second the technician arrives on scene, the level of help and professionalism is felt. It is so nice knowing they have a screening process so that not just anyone (has) access to your property. My litmus test when dealing with business is… would I feel comfortable having them help my mom at her house and in this case the answer is 100% YES!! They never made us feel silly for asking questions or inquiring of how things work. The straight forward pricing was simple to understand and a breath of fresh air. It was nice to find out they are a local company unlike many of their competitors who are now owned by Americans. I will not hesitate to have them back in the future and would pass their card on to anyone in need of plumbing or heating services. Thank you.”

     

    ONGOING HAPPY CLIENT FOR THE FUTURE

    “As a home builder/renovator/contracting group, details, quality and experience are all essential elements to building a good team. We have started using Always Plumbing and Heating on multiple jobs within the Capital Region. They show up friendly from the first call you make to them, on-time and are “Always” willing to do extra to get the job done on time and on budget. Accountability flows from the top down and we can see it on every level of the company we have dealt with. As a contracting group you wish to leave every job/client happy and with the Always Plumbing Diamond Club, it’s a small feature we offer to have a ongoing happy client for the future.”

     

    ALWAYS HAS BEEN AMAZING

    “Every service I have received from Always has been amazing! Just had David in to work on my furnace, he was totally professional and completed the job quickly and efficiently. Will recommend him and always to all my friends and family! Thanks always.”

     

    IT WAS A GREAT EXPERIENCE

    “We made two calls just to inquire about prices, they were really friendly and informative on the phone. We needed service after business hours, they came on time. Gave us the low down , straight forward pricing, no pressure about getting thing else fixed. It was a great experience, the technician was great, told us about the one year warranty. In and out in under 30 minutes, and the heater was working great right before he left. I would definitely use their services again.”

     

    SERVICE INSTALL WAS VERY TIMELY

    “Always did a great job getting in and quoting us accurately and then the service install was very timely and have had no issues since. Would definitely recommend (and have) to friends and family.”